This revenue assurance report lists all routes with negative margins for a selected period.
Reports > Revenue Assurance > Negative Margins
Users can choose from predefined report periods – today, yesterday, last week, etc. – or select an exact date range from the calendar.
Available segments are Prefix (Default Segment), Carrier, Country, State, and Account Category.
It is possible also to view the information only for specific customers.
The data table gives detailed information organized in the following columns:
- Prefix – the area code of the country for which the gross margin is negative
- Destination Name – the destination name of the area code
- Customer ID – the ID of the customer who sends calls with negative margin
- Customer Name – the name of the customer who sends calls with negative margin
- Carrier ID – ID of the carrier who provides the destination
- Carrier Name – name of the carrier who provides the destination
- Duration – the billed time for this customer through this provider (in minutes).
- Cost – the amount the carrier bills you for this particular prefix
- Gross Margin – revenue minus cost for the call (for the customer for the specific destination through the relevant carrier) – it is negative and thus displayed in red.
All columns can be sorted as needed and the generated reports can be downloaded in .csv format or emailed.
Please note that all results in this report are displayed in base currency.