How to Use the Residual Balance Report

This revenue assurance report focuses on the residual balances of inactive accounts in the system and gives details about the billing terms and balance values on each such account.

 

Reports > Revenue Assurance > Residual Balance Report

 

Users can choose from predefined report billing terms – all, postpaid or prepaid.

 

The report allows users to filter the results by balance value – all, negative or positive.

 

The data table gives detailed information organized in the following columns:

  • Account ID – the ID of the customer
  • Name – the name of the customer
  • Company – the company name
  • Term – the payment terms of the account
  • Balance – the current balance of the account

All columns can be sorted as needed and the generated reports can be downloaded in .csv format or emailed.

 

Please note that all results in this report are displayed in base currency.