The system offers a comprehensive payments and financial adjustments mechanism.

Service providers are given all the necessary tools to do detailed tracking of financial transactions as well as control their receivables.

The feature offers:

• Receive and process payments quickly through user friendly management console
• Receive and process payments through Web Services integration with third party systems
• Manually distribute payments granularly across due invoices
• Automatic FIFO payment distribution mechanism across due invoices
• Manage receivables with aging reports on outstanding balances
• Manage cash flow with third parties and outstanding invoices with customers
• Select from multiple payment processors to execute payments
• Apply corrective positive or negative adjustments to account balances
• View detailed historical transactions reports per account

The system enables service providers to setup and manage the most complex taxation cases.

Core features include:

• Manage a comprehensive database of tax locality jurisdictions and prefixes
• Manage taxes – create, modify, copy, delete taxes
• Specify up to 4 tax levels
• Manage tax jurisdiction which provides authority to specific tax levels per tax
• Use variable or absolute tax calculation base  – a percentage rate or a flat  rate
• Set up custom tax determination criteria based on: Bill to number , Call from number , Call to number
• Flexible and granular tax assignment to metered and recurring charges and surcharges
• Fully integrated in real time call processing and account invoicing
• User friendly interface for management of Localities and Taxes – no technical expertise needed

The system dynamically generates customer invoices based on the types of charges created in the subscription plans.

Core features include:

• Automated invoice generation per account subscription
• Set up customize billing cycles
• Long and short version of invoices – long version include statement with metered charges summary
• Line items are grouped in sections based on charge types
• Summary section of all charges during period
• Configurable payment details
• Branding – customer logo can be applied on the invoice
• Support for custom invoice messages to the end user
• Access full invoice and transactions history for accounts
• Download CDRs per invoice
• PDF format invoicing
• Selection for invoice emailing

The Usage Counters component enables the usage of custom volume and occurrence counters (volume-based billing).

By setting usage counter thresholds for metered usage of services providers can differentiate their offerings to better target their customers.  As each account consumes services the usage counter will be incremented until the usage counter threshold is reached. Once the threshold is reached any further usage of services will be charged on the regular tariffs.

Core features include:

• Manage multiple usage counters per subscription plan – create, modify, copy, delete usage counter
• Support for both per minute or per occurrence usage counters
• Assign Usage Counter Tariff to rate calls in the usage counter
• Manage counter tax base: tax actual charged amount or tax would be amount if the call had to be charged on the regular plan tariff
• Automatic and manual reset usage counter value

Surcharges are special type of fees which are added on top of other fees or charges. The system uses the concept of surcharge to allow services providers to address the constantly changing legal environment in the VoIP world.

Surcharge features include:

• Creation of unlimited number of surcharges
• Support for percentage and flat fee surcharges
• Separation of surcharge definition and surcharge assignment
• Flexible and granular association between surcharges with respective charges per subscription plan
• Taxing of surcharges

This component enables management of custom recurring or one time charges and fees.

Custom charges are just one of the many tools the system provides to enable service providers to be proactive in creating new offerings and quick to introduce new services and packages in order to meet the demands of today’s dynamic telecommunications.

Core features include:

• Support for unlimited number of custom charges – set up fee, monthly fee, charge for DIDs, others
• Flexible charge management – create, modify, copy, delete custom charges
• Set up charge occurrence limits with minimum and maximum caps
• Customize charges triggers: on account creation, on invoice generation, daily, manual
• Support for proration of charges
• Easy and flexible user interface for charge setup and configurations
• Taxing of charges

The system provides a comprehensive tariff management functionality for both Customer billing and Provider costing:

• Unified management of Customer and Carrier tariff tables
• Unlimited number of tariffs in the system
• Unlimited number of rates in a tariff
• Support for peak/off peak – hour of day, day of week rates
• Support of extra fees – connect fee, disconnect surcharge
• Flexible assignment mechanism of tariffs to Subscription Plans and other objects i.e. Usage Counters etc.
• Used for matching and rating as well as filtering of calls based on destination or calling numbers
• Comprehensive and simple tariff management user interface

The Subscription Plan is the offer package which service providers extend to their customers. The subscription plan associates metered usage charges with tariffs for rating, various recurring and one time charges, surcharges, taxes and usage counters.

Core features include:

• Manage multiple subscriber plans with billing and payment terms
• Manage dynamic and static billing cycles
• Payment grace period and penalty fees
• Prepaid and postpaid service
• Standard rating methods – connect fee, disconnect surcharge, initial intervals, increment intervals
• Advanced rating methods – week and weekend, peak and off-peak, tariff start and end date
• Flexible billing methods – critical balances, credit limits, minimum balance to make calls
• Invoice generation and automation
• Enhance account management with billing activities: balance, account credit/debit, invoices and transactions, call authorization parameters etc.