Karineh, Inc. is a growing managed technology provider of comprehensive technology solutions serving the world market.
The company’s goal is to provide small and medium sized companies with integrated business technology services that will help increase their business productivity and reduce the costs associated with Information Technology. Karineh’s services include Long Distance & Local Phone Service and TalkBroadband (VoIP) services.
Global Net Holdings is a leading wholesale provider of international VoIP termination in countries throughout the world.
The company is a licensed FCC 214 Inter-exchange Carrier (IXC) and processes more than 50 million minutes of international call termination annually and has more than 50 active interconnections worldwide. They provide reliable international call completion services that enable customers to expand to international markets quickly and efficiently.
British Voip Ltd. is a UK company specialized in wholesale VoIP termination – they utilize the most effective principles in wholesale VoIP trade and apply them to meet their customers requirements.
The company’s main goal is to provide customer with the highest possible quality at the lowest possible price. British Voip offers different termination packages – Premium quality and Standard quality routes depending on customer requirements.
The package includes a Drupal based customizable end user CRM Web Portal.
The default CRM site installed with the system includes the core features needed for the most common VoIP termination business cases. We have developed a number of additional Drupal modules that can be installed on top of that which cover the rest of the business cases required by the telecom business. Additional custom modules can also be developed depending on the needs of each customer. A list of the currently available modules follows.
Web Services Authentication
Provides authentication via web services
Third Party Modules
Third party modules required by the CRM
Account
Allows management of account profile data
Reports web services
Provide access to basic reports via web services
Signup Core
Core sign-up functionality module – required by all modules that use sign-up
Provides a multi-step page signup functionality
Multi-language support
Allows multi-language support of the CRM site
Devices Basic
Allows basic management of devices
Payments Core
Core payments functionality module – required by all modules that use payments
Topup
Enables users to top-up their account balance
Numbers Core
Core numbers functionality module – required by all modules that use numbers
CallerID
Allows management of account caller IDs
Voicemail Core
Core voicemail functionality module – required by all modules that use voicemail
Notifications
Allows management of email notifications
Redirect
Enables redirection to custom login/logout pages
Single-step Signup
Provides a single-step online signup functionality
Speed Dials
Allows management of speed dials
Splash Page
Displays configurable page with account details
Transfer Funds
Allows transfer of funds between accounts
Web Callback
Implements web callback functionality
Password
Allows password reset
Support
Provides support form for user inquiries
Rates Map
Display interactive rate map
Credit card management
Allows storage of credit card information
On-Net
Enables automatic on-net number assignment
Promo
Enables use of promotional code discount program
Referral
Enables account referral rewards
Devices Advanced
Allows advanced management of devices
Reward
Enables use of reward program
Authorize.net
Provides integration with Authorize.net
IVR customizations
Allows use of custom IVR announcements
Multiple CRM sites
Allows use of multiple CRM sites
Receipts
Allows download of receipt for each payment
Auto Payment
Allows automatic payment of invoices
Username Retrieval
Allows retrieval of forgotten username
Limit credit by day
Allows limit of daily top-up amount
Enterprise Subscriptions
Allows management of enterprise subscriptions
Residential Subscriptions
Allows management of residential subscriptions
Landing Page
Allows users to create multiple landing pages
Lines
Allows users to manage lines
Member
Allows users to manage members
Night/Weekend Routing
Allows change of account route set Night/Weekend schedule
Numbers Enterprise
Allows management of enterprise numbers
Numbers Residential
Allows management of residential numbers
Voicemail Enterprise
Allows management of enterprise voice-mail boxes
Voicemail Residential
Allows management of residential voice-mail boxes
If you need to integrate or customize any features of the CRM Portal or any external system integration but you do not have the expertise or the time to build it yourself we always extend our development services at a great value price.
When I first contacted Avangard I was immediately impressed by their quick response and also by the high level of assistance I received from the sales department. They were able to answer all of my questions and concerns and I truly felt like I was in good hands. Once I got started, which was really not complicated, I received a great amount of support in regards to the provided training on how to use the VoIP system. I would certainly recommend this company!
Marvin Oziegbe
President
Inter-Marvelous
I want to thank the Avangard Team for all their support during our process to migrate our services from a very complex infrastructure to
the your solution. We are impressed on how the system integrates all the features and business models into a single solution and let you focus
on your business while the Avangard skilled team takes care of the technical side. With this experience I now confirm that the Avangard solution
was a no brainer decision for us.
Hector Terrazas
CEO
Kduceo, Inc.
Kduceo, Inc. is a unified cloud communications service provider connecting the telephony world with the cloud base communications space, anywhere, anytime, any device.
The company bundles all the UC functionalities such as presence, voice, video and audio and video conferencing with the internet telephony features.
Craig Communications provides Residential and Business internet telephone services via cloud hosted service or through SIP trunks.
The company is based in the USA.
KUDOS to Avangard for providing state of the art hosted platform which keeps all worries at bay especially for wholesale carriers and in the service front their team is simply exemplary, always at call at all times pleasantly and pleasingly.
Venu Gopal
CFO
Futon Telecom LLC