Futon Telecom is fast emerging as a global leader in VOIP and is cementing its place as one of the quality traffic carriers of international voice.
Futon’s highly intensified performance, managerial and functional expertise and outstanding customer service has helped it to create an enviable niche in the VOIP market. With a Management and staffers having over a decade old experience of the Telecommunication industry, it works as its backbone to take the company to its next attainment level.
The system offers a robust functionality that allows for number distribution and on-net billing of numbers for SIP trunking and Vonage type services.
Numbers are origination DIDs which are associated with accounts and can be forwarded to endpoints or external numbers. Numbers are managed within Number Sets – each set is associated with a Subscription Plan and can contain many numbers. Accounts can only purchase numbers from number sets associated with the plan the account is subscribed to. The system is able to create fake numbers for a number set. All usage in the system is performed by account members.
Residential Solutions
The residential functionalities provide a comprehensive package for telephony service providers to enter the residential and retail markets with minimum efforts and cost.
User P2P Calling
The feature is similar to Skype-to-Skype service. The business case implements scenario in which users call other users on system (fake) numbers over the internet. Calls are connected between registered devices or soft phones. If Administrators are not interested to limit the distribution of numbers by subscription plan they can use the System Number Set, otherwise they can create a new number set and use that.
User Online Numbers
The feature is similar to the Skype Online Number. An Online Number is a number on which anyone can call users from their landline or mobile. Users answer calls on a registered device or soft phone, no matter where they are physically located. Users purchase online numbers from the online CRM portal.
User Follow Me (Call forwarding)
The feature allows users to forward incoming calls to one or more registered devices or to one or more landline or mobile phones. Once setup the incoming calls can be forwarded either simultaneously to all destination targets or sequentially to targets based on forwarding priority.
User Local Numbers
The functionality solves 2 business cases:
The cases are similar to the Follow Me case but exclude forwarding to endpoints. International DIDs must be loaded in the number sets. Users should be able to purchase more than one number and setup call forwarding to their landline or mobile numbers. Users can manage the call forwarding to their landline or mobile number via the Manage Registered Numbers page.
Enterprise Solutions
The enterprise functionality allow account holder to granularly manage one or multiple users and the features they have from the system.
Enterprise functionalities can be configured to work individually or together to provide various enterprise services.
Functionality features:
SIP Trunking
The feature allows enterprises to reduce their telecommunication costs for outbound long distance/international calling by using VoIP providers instead of traditional (TDM/POTS) communication networks. In many cases it is possible for enterprises to use their existing PBX infrastructure by connecting to sip trunking provider with VoIP gateway.
VoIP Gateway is a device that converts one type of digital media like TDM voice to another type of media like VoIP. VoIP gateways are used by many businesses to convert their legacy TDM PBX voice traffic to VoIP allowing for a cost effective migration to SIP. Likewise, carriers deploy VoIP gateways in their networks to convert voice traffic to and from IP and TDM networks.
Typical scenarios include:
Numbers Management
The feature is similar to the Residential Online Number but targeting enterprises. An online number is a VoIP number on which anyone can reach the enterprise from a landline or mobile phone. Enterprises purchase online numbers from the CRM Portal. AVAVoIP forwards calls to online numbers to the enterprise VoIP PBX systems, VoIP Gateway devices or CPEs. AVAVoIP allows easy bulk management of numbers.
Call Hunting/Failover
With the AVAVoIP Call Hunting and Failover solution enterprises have an increased level of flexibility as well as protection against disaster, whether from natural causes or mechanical problems like equipment failure or power outages. If one line should fail for any reason, redirecting calls through remaining available resources guarantees business continuity and recovery from the outage. The functionality allows enterprises transparently to the calling party to failover calls to alternative SIP devices or PSTN numbers. The solution allows configuration of up to 5 destination targets to be rung sequentially or simultaneously.
Management of Geographically Distributed Locations
Enterprises with geographically dispersed locations can eliminate or largely reduce telecommunications costs between those locations by using the on-net calling functionality AVAVoIP provides. Enterprises can manage locations, phone numbers and features from a single centralized portal. The functionality uses a combination of the SIP trunking, numbers management and call hunting/failover features. Enterprises can create multiple members which can call within the AVAVoIP system for free. In cases of IP connectivity failure of certain locations calls can be failed over to backup PSTN numbers.
Centralized Enterprise Call Management Tool
AVAVoIP provides a single web-based centralized Portal which allows enterprise users to manage their business telecommunications:
Other Functionalities
Subscription Calling
This is similar to Skype subscriptions feature and is implemented with AVAVoIP Usage Counters. Accounts select a destination to call unlimited or up to fixed limit per month at a discounted rate or at no fee. Accounts pay flat fee for the subscription. Once the fixed limit is exhausted accounts make calls based on the standard outgoing rates in the plan. Accounts can buy any number of subscription options at the same time and all subscriptions are tracked separately. Based on the subscription configurations users can carry over the unused minutes from one month to another. Subscriptions are assigned to Members.
Voice Mail
Residential and Enterprise users can purchase a Voicemail for a recurring fee. Voicemail will be charged only as recurring fee and not per voicemail. When accounts create a voicemail box they will be billed mailbox recurring charge. Residential users can purchase voicemail from the CRM. Residential users are able to access voicemails messages via web. Enterprise accounts can access voicemail of all members via web. Enterprise members can only access voicemail via IVR access number.
We at NDV are very impress with the cost benefit and service of Avangard. We can always count with their professionalism and experience. Technically the services offered are very stable and provide us to scale without incurring major cost and increment our yearly CAPEX.
Owner
NDV Consulting LLC
Allied Technology Group specializes in all aspects of telecommunications, wireless, network, solutions and partnership.
Through the strong belief and experience of their qualified consultants they are able to offer a professional and dedicated service to clients. The Company conforms to the best practices in the industry – their success is borne from their commitment, tenacity and desire to get-it-right first time.
Reliance Solutions is a leading provider of quality voice aggregation services, offering competitive wholesale termination to over twenty countries across the world.
Based in Beirut (Lebanon) the company routes millions of minutes weekly mostly focused on the Middle East, North and Central Africa, and East Asia. With a strong commitment to achieving technical excellence and providing customers with reliable solutions, Reliance’s services are equally attractive to wholesale aggregators and retail service providers. Key features of the company’s service are its state-of-the-art network, robust quality statistics (ASR, ACD and PDD), and scalability in terms of ever-increasing capacity and destinations. Reliance relies on picking up the right partners to round out service for success in the competitive VoIP marketplace – they also capitalize on their direct presence for direct termination in many destinations.
Avangard’s service is the most completed soft-switch and billing software than we used until today. This is the best way to start immediately with VoIP Business with a low investment – fast connection, very excellent support.
Hello Depot was established in 2005 in Bogota, Colombia and is specialized in wholesale VoIP Termination services.
The company constantly designs new VoIP Wholesale solutions to meet the market demand – its lowest cost structure supports customers from around the world to be successful.
Avangard have provided us with super hosting services which helped our companies use VoIP to interconnect our offices across different continents and to provide all offices and employees access to flexible international termination. All that with minimal cost and excellent return on investment.
Jake Mohsen
Owner
Fatme Jibai & Co.
Fatme Jibai & Co. comprises many companies in multiple business sectors: education, materials and services. The group is based in Lebanon and the companies operate in more than 12 countries across Africa, Europe, South America and the Middle East. The group’s principle activities are establish colleges and education centers in developing countries with affiliations to European institutions and invest in wholesale trade of steel, lumber, and other materials.