EcuaCTI

EcuaCTI – Computer Telephony Integrators is an ITSP based in Ecuador with customers in Ecuador, Colombia, Perú and Spain.

 

The company offers very competitive A-Z rates and has a mission to offer best quality routes and fanatical customer support to Latin American Market.

For more information please visit www.ecuacti.com

Goldentelecoms, Inc.

Goldentelecoms Inc. is long distance Provider that serve Hundreds of Clients In North America, and specially in African Countries.  The company’s clients always appreciate their service for quality, and Honesty and  serving  state of the art Communication.

 

 

OP Telecom

OP Telecom is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator.

It is dedicated to delivering Customer Management and Billing Solutions for entrepreneurs, carriers, VoIP Operators and Corporate companies based on VoIP. It provides services like VoIP Termination, Wholesale Termination, VoIP Reseller  and A-Z Termination, All kind of VoIP Solution.

 

The company offers International Voice Termination Services through our Points of Presence in United Kingdom, and India  It is directly interconnected with all the major voice and data carriers worldwide for VoIP termination. Our extensive VoIP network spans across more than 250 countries through VoIP Tier-1 Providers.

For more information please visit http://www.optelecoms.com.

NewGenGlobal Telecom Pty Ltd

NewGenGlobal is a new generation global telecom with many innovations but no borders.

Its customers can call from anywhere in this planet to everywhere, using any type of devices from mobile phones to plain old analog phones, and at a fraction of rates normally charged by the major carriers.

The company thrives in bringing people of this world together by providing cheaper, smarter, and easier communications.

For more information please visit www.newgenglobal.com.

Skytel Tele-services

Skytel Tele-services is a global company specialized in providing Telephony Consultations, Technology and focused Telephony and VoIP related services to a plethora of SME’s.

 

It is Skytel’s peoples’ skills, combined with its deep industry know-how and experience that allow it to provide rock-solid operational performance and deep functional expertise. With a focus on clients’ brand projection and customer experience, Skytel works hard to develop and deliver the effective customer programs that will optimize performance.

For more information please visit http://www.skytelteleservices.com.

Rishi Raaj Communication

Rishi Raaj Communication is a Business Process Outsourcing company, which has been structured to meet with the requirements of fulfilling a demand for IT Enabled Services.

Rishi Raaj Communication  has recognized that Business Process Outsourcing will be the  engine that will propel its growth in the long term, and has geared up its service offerings to achieve pre-eminence in this space with the capability to provide end-to-end Business Process Outsourcing solutions.

For more information please visit http://optigrass.com.

 

Cost Master Communications, Inc.

CostMaster Communications Inc. (CMC) is a worldwide communication carrier based in Vancouver, Canada.

As a pioneer in long distance VoIP, CMC is now one of the major carriers in several markets around the globe.

CMC’s network is deployed over three continents: North America, Middle East and Europe (largely Central and Eastern). Its infrastructure is situated in 15 countries. With offices located in Vancouver (British Columbia, Canada), Portland/Salem (Oregon, USA), London (UK), and Bucharest (Romania) CMC is positioned to serve customers throughout the world. Currently, we deliver traffic to over 80 countries, and we are continually looking for new partners to add to our network.

For more information please visit http://www.mycostmaster.com.

AVAHosted version 1.5.10

On February 15, 2010 Avangard Services released AVAHosted 1.5.10 with the following new features and functionalities:

Multi-language Functionality

  • new multi-language functionality based on customizable gettext templates
  • invoices, agent statements, notifications, CRM portal are now available in Spanish and Portuguese languages
  • the functionality allows custom language translations

Multi-currency Functionality

  • new multi-currency functionality
  • option to choose default system currency – one time at initial system setup
  • option to chose currency and display formats based on international standards

CRM portal

  • enhancements to CRM portal functionality
  • create web service for PINS, Numbers and Prompt languages
  • developed new Drupal modules:

o Auto Recharge – allows automatic credit card recharge

o Caller IDs – allows users to manage custom caller id-s

o Notifications – subscription based scheduled notifications

o Rate Plans View – CRM rate plans display

o Redirect – allows custom login/logout pages

o Reports – allows selection of reports columns

o Signup – enhancement to Signup functionality

o Speed Dials – allows speed dials management

o Splash Page – allows customization of account information page

o Subscription – alternative of Signup wizard

o Transfer Funds – allows transfer of funds between accounts

o Callback – web callback functionality

o Topup – added credit card store and manage functionality

o Account – allow management of account profile data

o Password – allows to request a forgotten password

o Credit card management – allows credit card management

o Rates Map – displays interactive map with rates

o Support – provides support form for client feedback

Web Callback

  • developed web callback functionality as Drupal module
  • enhanced web call back with callback rate calculator
  • enhanced web callback with scheduled callback jobs

Notifications

  • enhancement to notifications functionality
  • added check boxes in accounts to choose which notifications to be sent
  • multilanguage notifications templates
  • CRM scheduled notifications module

YATE Integration

  • enhancement to YATE integration functionality
  • billing of YATE hung calls
  • developed CLI interface to YATE connector
  • upgrade to latest version of YATE
  • applied latest YATE bug fixes

Active Referral

The “Active Referral” involves Reseller-provided consulting services to the client and Avangard-provided products and services.

 

 

Subsequently, a higher level involvement on the part of the Reseller is expected and required compared to Simple Referral.

 

Obligations

 

  • Provide contact with a potential client, (as in Simple Referral)
  • Facilitate initial meetings, (as in Simple Referral)
  • Support initiation of products and or services
  • Provide ongoing close Customer Relationship Management (CRM
  • Help create / advise on proposals
  • Suggestions for making proposals
  • Supporting the proposal sales process
  • High level review and feedback on deliverables (concepts/solutions)
  • Active CRM (Meeting with customers on regular basis)
  • Ongoing intelligence gathering
  • Ongoing sales activities

 

 

Conditions

 

  • 20% for AVA Hosted Cloud (our servers/data center)
  • 30% for AVA Hosted On-Premise (customer servers/data center)

 

 

 

Simple Referral

The “Simple Referral” is when the Reseller provides a lead and facilitates the introduction of Avangard to the prospect’s project.

 

Subsequently, no or very low level involvement on the part of the Reseller is expected or required following the beginning hand-over period.

 

Obligations

 

  • Provide contact with a potential client
  • Facilitate initial meetings

 

 

Conditions

 

  • 10% for AVA Hosted Cloud (our servers/data center)
  • 20% for AVA Hosted On-Premise (customer servers/data center)